Infiniti USA requires its dealers to use a certain software in managing their dealerships. It is called InfinitiNet. I haven’t worked with an Infiniti Dealer in a few years so they may have made some changes to the name, description and platform but I don’t think so.
InifinitiNet is an IBM AS400 based system which is good news for us data extraction and mining people. With the right connection string and Data Provider, we can access using Excel (Microsoft Query), Excel (VBA), PowerShell, ADO.Net etc
The file structure is fairly intuitive and is easily explored with IBM’s ISeries Navigator.
I have maps of many of the more commonly accessed tables in the InfinitiNet database if anyone is interested.
Here’s a sample SQL statement pulling Warranty RO information:
SELECT “WAADIV”,”WAACUS”,”WAAVEH”,”WAASCI”,”WAAAWC”,”WAAAWO”,”WAASTS” FROM I0996.FILEZ.WAA WAA
As you can see the WAA table holds most of what we need to know about warranty ROs. I wrote this SQL statement to help a dealership get a handle on their warranty claim metrics that Infiniti uses to determine if a dealer is a candidate for a warranty audit.
Here’s a sample list of the tables in the FILEZ database:
ADM: Name & Address Master File
ADS: Email Addresses
APP: Service Related Info
ASROUT1: Some Type of System Table
BAB: Only 2 records maybe accts??
BAR: Has a lot of records BAR Date and BAR UID, BAR Name
BAS: Looks like Customer ID and Some EIN#s
BAT: Looks like a batch ID file
DCBDY: Holds avail car body codes and their desc
DCCLR: Holds colors
DCINT: Holds interior colors
DCMAK: Holds car makes
DCMDC: Holds car model codes?
DCMDL: Holds car model names
DEA: Holds deals! – a zillion fields
DRA: Holds Chart of Accounts! Or might be a report file showing all the accounts going into a report
FFS: Think this is financial statement – holds lines and pages
FII: F&I Inventory Master Interface Download File
GAA: Accounting Header
GCA: Accounting Detail
GAH: General Ledger History File Summary (Just like Saturn’s GLMSTHPF)
GAM: General Ledger Accounts Master File
IAM: Parts Master File
VAM: Vehicle Master File
VRM: Vehicle Owner File
WAA: RO Header
WJA: RO Jobs
WJM: Job Master File
WPA: RO Parts
WEA: RO Expenses
WAS: RO Split Coverages
WSH: Service History Header
WDH: Service History Detail
WAP: RO Parts Expenses Totals
WAT: RO Totals
ESH: CRM Sales History
GAS: GL Schedule Reports
GAT: Period Date Table
GBA: GL Document Addt’l Info
GBT: Document Type Table
GCT: Table Title File
USM: User ID Master
UST: User ID Access Table
VAT: Vehicle Tables
If anyone has a particular issue they need data on, leave a comment and I will try to help.